I first started working with Irene Crosby in 2001. It was a pleasure to re-engage her in 2012 to provide marketing communications services to On Call Centre. Irene seems to effortlessly manage every marketing project from concept to completion, keeping me updated along the way. I trust Irene’s marketing know-how plus she is creative, organized and reliable. I highly recommend Irene Crosby of Target Insight to any organization requiring a professional marketing communications consultant.